- #TROJAN POWELIKS REMOVAL FULL#
- #TROJAN POWELIKS REMOVAL SOFTWARE#
- #TROJAN POWELIKS REMOVAL PC#
- #TROJAN POWELIKS REMOVAL PLUS#
#TROJAN POWELIKS REMOVAL SOFTWARE#
That machine has zero downloaded software.ģ:41 PM ME: I've never had a virus on a computer prior to this, and its effecting two machines with the same issues - com surrogate, etcģ:41 PM NORTON TECH: You need to run Microsoft malicious software removal tool to as dllhost file is related to Microsoft and othet scanner my cause to damage dll file.ģ:42 PM ME: okay, I can do that. My primary is also infected/altered however you want to put it.
#TROJAN POWELIKS REMOVAL PC#
When you allow it run on your pc that gives permission to edit dll files and that is why it is giving you messages.ģ:41 PM ME: no freeware has been downloaded to this machine prior to the infection showing. ((( Totally non-responsive answer )))ģ:28 PM NORTON TECH: Yes, your system is totally safe.ģ:29 PM ME: how about all the "Com Surrogate" instances that seem to be related to this issueģ:29 PM NORTON TECH: I will run Norton Power raser to ensure this.ģ:29 PM ME: I have already run norton power eraser on both systems, it detects nothing.ģ:30 PM ME: the systems are behind a firewall, so the connection attempts to those IPs say "Resulted from Dllhost.exe" that seems to imply an internal source on the machine, trying to connect to the external IP addressģ:31 PM NORTON TECH: Please allow me a few minutes.ģ:40 PM NORTON TECH: You might have downloaded any freewares on your pc that is why your dll file has been corrupted. In the Norton forums it reports this as part of a malware/trojan infection that Norton does not detect on the system, but detects the signatures when the process tries to connect to the outside machineģ:26 PM NORTON TECH: Could you please show me that messages?ģ:26 PM ME: "SYSTEM INFECTED: Trojan Adclickerģ:27 PM ME: System infected trojan.powelikģ:28 PM NORTON TECH: Yes, it was the name of the alert.ģ:28 PM ME: so the alert is named "System Infected" but the system is not infected?ģ:28 PM NORTON TECH: As you can see, it is blocked by Norton.
#TROJAN POWELIKS REMOVAL PLUS#
There is no issue with that.ģ:25 PM ME: okay, the notices said "system infected", both machines are reporting the same thing plus all the instances of "Com Surrogate" running under the DLL host process. I allowed the tech access to my machine - this is the exchange that followed - note the insistence that my machine is/was *NOT* infected:ģ:24 PM NORTON TECH: As I have checked, Norton has blocked the access of the applications that are unsafe for yoru system. That it was blocking an attempt by an outside machine to connect with mine. I explained the messages and the situation and the tech insisted my machine was not infected.
This is where the response becomes troubling and absurd. Since this clearly wasn't isolated to one machine, I connected via a support session with Norton. I ran Norton Power Eraser, again, no results.
#TROJAN POWELIKS REMOVAL FULL#
I ran a full system scan on each, which revealed no warnings or virus activity. In the task manager, multiple instances of DLLHost with description COM Surrogate were running, each with very high usage. Shortly after that, a warning popped up for HIGH Usage: COM Surrogate IPS Alert Name System Infected: Trojan.AdClicker Activity "The attack was resulted from \DEVICE\HARDDISKVOLUME1\WINDOWS\SYSTEM32\DLLHOST.EXE" IPS Alert Name System Infected: Trojan.Powelik Activity Both are very "clean" machines - no downloads, no random browsing, pure work machines.īoth are running Norton Internet Security.īoth started displaying the following Security Warning:Īn intrusion attempt by was blocked. Both are running almost new installs of Windows 7. I noted the same problem at the start of this thread today on two machines in my office. It only notices when your system tries to connect to the foreign machines. WARNING: Norton Internet Security does not detect or block installation or remove the Poweliks Trojan from your system.